Terms & Conditions

1) About the products

croch_etgallery offers handmade products. Each product is crafted with care, and slight variations may occur due to the handmade nature. Product images on the website are for reference purposes.

2) Orders & availability

All orders are subject to product availability and confirmation. Since items may be made-to-order, processing time can vary. You will be contacted if additional information is required.

3) Pricing & payment

Prices listed on the website are shown in INR (₹). Payment methods may include UPI/bank transfer and other options available at checkout. Taxes, if applicable, may be included as per your order details.

4) Customization

Custom orders are prepared based on the details you provide. Please review your custom requirements carefully before placing an order. Changes after confirmation may not be possible.

5) Delivery

Delivery timelines are estimates and depend on location and courier services. croch_etgallery is not responsible for delays caused by the shipping partner.

6) Returns & refunds

Return eligibility and refund timelines are explained in our Return Policy page.

7) Privacy

Please review our Privacy Policy to understand how we collect and use information.

8) Contact

For questions about these Terms, please contact us via the Contact page.